Shipping policy

🌍 Shipping Policy

At Earth Jewels Co., we know how exciting it is to receive your jewelry, and we do our best to make the shipping process smooth and reliable. Here's everything you need to know about how your handmade pieces make their way to you:

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🚚 Shipping Within UAE

We proudly ship all over the UAE, ensuring our jewelry reaches you no matter where you are—from Dubai to Fujairah.

• Delivery Time: 3 to 5 business days

• Shipping Charges: AED 18 (flat rate)

Once your order is placed, you’ll receive a confirmation email. As soon as your order is shipped, you’ll get a tracking link so you can monitor its journey.

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📦 Order Processing Time

• All orders are processed within 1-2 business days (excluding weekends and holidays).

• During high-demand periods (sales or new launches), processing may take an extra day or two, but we promise it's worth the wait!

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🛑 Delays & Exceptions

While we aim to stick to our timelines, occasionally delays may happen due to:

• High order volumes

• Courier service issues

• Weather conditions or regional holidays

If there’s any significant delay, we’ll contact you immediately.

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💌 Delivery Partners

We work with trusted local couriers to ensure your jewelry is handled with care and delivered on time.

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❗ Incorrect Address Disclaimer

Please double-check your shipping information before confirming your order. Earth Jewels Co. is not responsible for packages lost due to incorrect shipping details.

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❓ Need Help?

If you have questions about your order or need assistance with tracking, feel free to contact us

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Thank you for supporting a woman-owned, handmade jewelry brand. Your order means the world to us.